Dies und das:
- Soziale Netzwerke in Deutschland: Facebook dominiert, Google+ holt auf und VZ bricht zusammen (via Social Media Statistik)
- 20 Stats About How Social Media Influences Purchasing Decisions
- Facebook verteidigt seinen Inhaltefilter (Handelsblatt Online)
- Experience Design in the Agency Setting : Architecting cross-channel experiences to drive brand relationships (UXMag)
- The Content Marketing Matrix for Small Businesses (Infographic on visual.ly, siehe unten)
- Responsive Web Design and Web Analytics
- Engagement Is Key to Business Performance: Digital Innovation as Catalyst (via InnovationManagement)
- 15 Reasons Why Parallax Scrolling In Web Design Is Awesome (via Usabilia)
- Content-Strategie 4: User Research – die beste Freundin der Content-Strategen (via PR-Blogger)
Finance 2.0 / Social Customer Service:
- Social media customer service is a failure (Frank Eliason, Citibank) (via PR Squared)
- Report: State of Social Customer Service
- 1. Finance 2.0: Innovatives Social Media Banking – Knab (via PR-Blogger)
- Envisioning the future of finance (Infographic auf visual.ly)
Tools:
- Tame bringt Kontext zu Twitter (via netzwertig): Ein Analyse- und Recherchewerkzeug zu Twitter
- Recollect: This Tool Will Archive Your Entire Online Life (via mashable)
- Ditch traditional wireframes (UXMag)
- The UX Toolbox: The UX Tools you need to get things done (via a better user experience)
Und Humor: The Onion’s Pitch-Perfect Parody of Social Media ‘Gurus’
![[Infographic] The Content Marketing Matrix for Small Businesses](https://thumbnails.visually.netdna-cdn.com/infographic-the-content-marketing-matrix-for-small-businesses_50adcf1d75720_w587.jpg)
